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PSC Business Relationship Model

 

 

BRM

 

 

·         A business relationship is a two-way process and transaction.  PSC’s primary focus is on the customer/delivery (arrow 1) side of the process and transaction.  PSC’s primary focus is not on the compensation/revenue (arrow 2) side of the process and transaction.

 

·         PSC focuses on meeting or exceeding your expectations and needs, and helping you to accomplish your objectives and goals.

 

·         PSC is customer goal-oriented.

 

·         PSC focuses on quality and not quantity.

 

·         PSC has the utmost respect for the customer, and values your trust and business.